Description
Rebuilding trust requires more than just meeting expectations; it demands a commitment to go above and beyond in a thoughtful and intentional way. This process involves three key steps: planning your actions around the specific needs of the person (engineering), consistently exceeding their expectations (executing), and reflecting on whether your efforts truly met their concerns (evaluating). By doing more than what is expected, you show a genuine dedication to repairing the relationship, demonstrating that you value the connection enough to invest the extra time and energy needed to restore trust.
Instructor: Rick Griffin
This is an on-demand, digital product. You will not download or be mailed a physical item. You will access the interactive book within The Learning Center (TLC), CRI’s virtual classroom.
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