Trauma-Informed Care is paramount when connecting on a meaningful level with those we serve in our community on two levels. We need to know ourselves and fully acknowledge the experiences that shape our biases and behaviors, as well as recognize another’s events that did the same without judgment. In doing this, it allows for communication on an honest level; communication being a cornerstone to service.

When you're working with a community that looks at trauma as a collective response, you're speaking the same language. You have the same goal in mind. It is such a powerful model.

I am a firm believer that in order to lead a person, you really need to understand the prism through which they see the world. Your ACE and Resilience presentation helped me see how to decipher the receiver’s prism.